APPROACHABLE, RELIABLE AND FRIENDLY
Dell Care is a small team of care professionals based in Wymondham striving to provide the highest quality of care to enable clients to lead as independent a lifestyle as possible, taking into consideration their unique health and physical capabilities.
Our carers have many years’ experience in all aspects of adult and domiciliary care. The management alone has over 50 years’ experience in all fields. We are highly trained and all staff have completed the Care Certificate and have qualifications ranging from Level 2 – Level 5 in Health and Social Care.
We were first registered with the Care Quality Commission in 2015 and our inspection in 2017 rated us “Good” in all areas. For information on the Care Quality Commission, the Independent Regulator of Health and Social Care in England and our rating please click here.
We give continuity of care and set regular visiting times to enable you or your loved ones to remain as independent as possible in their daily life.
We promote independence, dignity and respect at all times. Dell Care believes that everyone deserves to be treated this way. We treat our clients as we wish for our own families to be treated. All our clients care plans are person-centred around their own individual needs and preferences so each client is at the centre of their own care package.
Heather Websdell, Dell Care Manager
Julie, Dell Care Assistant Manager
Activities with Dell Care
Care in the comfort of your own home
At Dell Care we aim to enable clients to lead as independent a lifestyle as is possible, taking into consideration their unique health and physical capabilities.
Dell Care’s service to clients will always observe and respect the client’s dignity, independence and privacy as far as practically possible.
Dell Care will agree a Care Plan with each individual client that caters for their distinct set of needs.
All of our carers stick to an individual client based routines which allows clients to feel at ease.
Dell Care’s electronic software collects and stores accurate, concise and timely records of the clients’ care. It also lets us know that our carers have arrived and departed on time and that everything is okay.
Dell Care will maintain accurate, concise and timely records of each individual clients care, on a confidential electronic software system which is monitored and can be viewed if needed as each visit is taking place to instantly pick up any issues that could arise.
Care duties will include assisting the client with the following activities:
My family and I spent some considerable time looking for Home Care especially as I was warned that post stroke I would experience considerable anxiety and nervousness. Care Companies that I tried had CQC’s of good and outstanding but were not as good as Dell Care.
It is reasuring to meet the Manager, Heather, face to face on occasions. She confirms my happiness with everything and it is much better than previous advice to” refer my concerns to the office”- (a faceless office)
This has led to me feeling relaxed and confident with Dell Care
Heather has responded to my individual needs.
It amazes me how the carers, unsolicited, speak so well of their Manager I didn’t ever experience this before. My visiting friends and family comment all the time on the cleanliness of my house.
Dell Care looked after my father in law for over a year. They were always on time, took great personal care of him and were more than willing to do anything else that needed to be done. We felt we could trust the care of a 98yr old gentleman into their hands and were grateful for all they did for him in his final years. We would recommend Dell Care to anybody who needed help.
If you are looking for care for a loved one then look no further. Dell care will tailor your plan to suit your needs, a friendly face will always be there to support your loved one and nothing is to much trouble. If you need care at the drop of hat they can help. So go no where else. When my mother and father in law needed support during difficult times facing dementia the care was there nothing was to much trouble be it making a cup of tea preparing lunch or just having a chat we knew they were in safe hands
Dellcare have provided a real lifeline to my elderly father. Living on his own in an isolated rural area the regular visits from Julie his carer provide a real pick me up. A chance to have a chat, receive some re-assurance on what’s happening in the wider world and practical help where its needed. Julie’s visits are so much appreciated by him and his family.
Reviews taken from clients/staff who have reviewed us via social media, email and card/letter. All copies can be seen on request.
If you would like to get in touch, you can call us or send us a message using the contact form below.
Telephone: 01953 423349 | 07825 894171